Q1: What is the difference between A+, A, B, C different qualities? A1: GRADE A+ All Certified Grade A+ Devices are unlocked, completely tested, and fully functional. They appear flawless and in almost new condition. They don’t have any signs of use. GRADE A All Certified Grade A. Devices are unlocked, completely tested, and fully functional. They look very new. They appear flawless at first glance and in very good condition. They have very slight signs of use. GRADE B All Certified Grade B Devices are unlocked, completely tested, and fully functional. They have moderate signs of wear, scratches are slightly noticeable. GRADE C All Certified Grade C Devices are unlocked, completely tested, and fully functional. They appear used at first glance but in good condition. They have clear signs of use with scratches and wear. Q2: How to Order? A2: Firstly, please confirm the details: model, capacity, grade and the qty you’d like to take via Trade Manager talk with Jane. Then we will share the grade of the phone for you confirm about the price and quantity. After you’ve settle a payment link for your payment, you could pay directly via visa, mastercard, T/T, PAYPAL, APPLE_PAY, GOOGLE_PAY, GC_REAL_TIME_BANK_TRANSFER We will arrange shipping within 3-5 days once the payment is cleared. Notice of delivery will be sent to your with a tracking number. Q3: Are the phones are unlocked and working? A3: Yes. Each of our phones has been fully tested by our professional technician and phone testing software as well. All phones are *unlocked*, *SIM-Free*, clean, *100% works* no contracts and ready to go. Q4: If i don’t have agent in China, how to help me to arrange the phones? A4: You could share your detail address that we could check with shipping agent about the shipping charge accordingly. Usually we will ship by DHL, TNT, UPS or FEDEX Q5: Battery health? A5: The Battery Health depends on the model, which means if the phone model is newer, the battery health is higher. Please kindly check the detail as below: iPhone 12 – iPhone 12 Pro Max Battery Health: 98% – 100% iPhone X – iPhone 11 Pro Max Battery Health: 85% – 96% iPhone 5 – iPhone 8 Plus Battery Health: 80% – 90% Q6:Payment Term A6:100% advance payment. Cash on delivery couldn’t available.